Last Updated: October 1, 2025
This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or handle your Personally Identifiable Information in accordance with our website.
INFORMATION WE COLLECT
The amount and type of information we gather depends upon your use of the Website and, in some cases, what type of information you choose to disclose. We may collect the following information from you:
Personal Information
We collect information from you when you voluntarily register with Plumbers in Orland Park and/or submit your personal information to us over the Website. Such personal information may include:
- Your name
- Email address
- Phone number
- Service address
- Age (if provided)
- Other information which you voluntarily provide to us
Device/Internet Connection Information
When you use the Website, we automatically gather information made available by your web browser, Internet service provider, and device depending on your settings for each. For example, we may collect:
- Your IP address
- Information about the operating system or type of device you use
- Browser type and version
- The date and time you access the Website
- The location of your device
- Pages visited and time spent on each page
Information Provided by Third Parties
Plumbers in Orland Park may receive information about you and your Internet activities if you have provided it to a Third Party and we subsequently purchase, license, or otherwise acquire the information from the Third Party. Such information may include, but is not limited to, your personal and online interests, and Internet browsing habits. These Third Parties may have collected such information by placing Cookies on your device, using web beacons, gathering IP addresses and log data, and so forth as described below.
Other Information
From time to time, we may obtain other information from you, such as when you:
- Make a claim for a promotion run on the Website
- Request assistance from our customer service department
- Voluntarily subscribe to a Plumbers in Orland Park service or newsletter
- Submit a service inquiry or request a quote
- Leave a review or testimonial
You will always be asked to provide such other information voluntarily, and we will not collect it without your permission.
HOW WE USE YOUR INFORMATION
We use the information we’ve gathered from you, including through Cookies and web beacons, for the following purposes:
To Communicate with You
We use information gathered on the Website to personalize communication with you, and to respond to your requests for services and information. This includes:
- Responding to service inquiries
- Providing quotes for plumbing services
- Sending appointment confirmations and reminders
- Following up on completed services
- Sending promotional emails and newsletters
You can unsubscribe from advertising emails at any time by clicking the unsubscribe link within the email, or by contacting us at service@plumbersinorlandpark.com. Please note that, even if you unsubscribe from advertising emails, we will still send you any necessary, non-promotional emails about your service requests or updates to our Privacy Policy and Terms.
To Improve the Website
Plumbers in Orland Park uses the information we collect from you and other users to provide and improve the Website. We use Cookies (explained below), including those placed by Third Parties, to gather statistical information that helps us understand how you and other users engage with the Website and improve its performance.
To Provide Services
We use your information to:
- Schedule and complete plumbing services
- Process service payments
- Maintain service records
- Follow up on service quality
- Handle warranty claims
To Advertise to You
We use information gathered through Cookies and web beacons, including those placed by Third Parties, to deliver ads to you via the Website, and after you’ve left the Website, including advertising specific to your personal interests. The purpose of this practice, which is sometimes called “Personalized Ads,” “retargeting,” or “remarketing” is to deliver content and advertising that is of interest to you, and to avoid displaying irrelevant advertising to you.
USE OF COOKIES
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We use cookies to:
- Understand and save user’s preferences for future visits
- Keep track of advertisements
- Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future
- Remember your service preferences and contact information
We may use trusted third-party services that track this information on our behalf.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Google Services and Cookies
Like many websites, Plumbers in Orland Park uses Google services and Cookies to improve the Website, keep certain content free, and advertise to users like you. As such, when you use the Website, your personal information may be shared with Google, and shared by Google with Plumbers in Orland Park.
You can learn more about how Google uses Cookies, and how to manage your Cookie preferences in your Internet browser and revoke your consent to Personalized Ads, by visiting the Google Cookie Policy at https://policies.google.com/privacy?hl=en
Remember, you can change your Cookie settings in your Internet browser (e.g., Chrome, Edge, Firefox, Safari).
GOOGLE ANALYTICS
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
GOOGLE ADSENSE
We use Google AdSense Advertising on our Website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting Out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. You can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
HOW WE SHARE YOUR INFORMATION
To Our Affiliated Companies
We may disclose, transfer, and sell your information to our affiliated entities—that is, businesses that have common ownership with us—at our discretion, in which event, your information shall be treated by the affiliated entities in accordance with this Privacy Policy. Should Plumbers in Orland Park be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your information as part of that acquisition, merger or sale.
To Our Third-Party Partners
We may disclose your personal information as needed to our Third-Party service providers and advertising partners, including:
- Email fulfillment providers
- Payment processors
- Scheduling software providers
- Marketing and advertising partners
- Website hosting providers
- Analytics providers
However, we will never sell your personal or non-personal data to any Third Party.
To Comply with Legal Process and Prevent Harm
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
- Permitted or required by law
- Trying to protect against or prevent actual or potential fraud or unauthorized transactions
- Investigating fraud which has already taken place
- To comply with a legal obligation
- To protect and defend the rights or property of Plumbers in Orland Park
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
The information is not provided to these companies for marketing purposes.
HOW WE PROTECT YOUR INFORMATION
The security of your data is important to us. Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information, including:
- Secured networks with restricted access
- Regular malware scanning
- Encryption via Secure Socket Layer (SSL) technology for sensitive information
- Employee confidentiality agreements
However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Payment Information
We do not store credit card information on our servers. All payment processing is handled by secure third-party payment processors who comply with PCI-DSS standards.
THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We seek to protect the integrity of our site and welcome any feedback about these sites.
TESTIMONIALS
Every single testimonial cited on this site was provided by individuals of their own free will and by those who have tried our service and/or products and offered their true and honest opinions. These testimonials were not solicited, and providers of these testimonials gain nothing as they were never compensated in the past, they are not being compensated in the present nor will they ever be compensated in the future.
On some occasions, we may feature additional testimonials, which were generated and used by permission from leading online retailers such as Google, Yelp, and/or others.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA)
Plumbers in Orland Park will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy to comply with the Children’s Online Privacy Protection Act (COPPA).
This site is directed to adults; it is not directed to children less than 13 years old. We operate our website in compliance with the Children’s Online Privacy Protection Act, and will not knowingly collect or use personal information from anybody under 13 years old.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously
- Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on our home page
- You will be notified of any Privacy Policy changes on our Privacy Policy Page
- You can change your personal information by emailing us at service@plumbersinorlandpark.com
Do Not Track Signals
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Third-Party Behavioral Tracking
We do not allow third-party behavioral tracking.
GDPR COMPLIANCE
Plumbers in Orland Park is committed to complying with the General Data Protection Regulation (GDPR) for our users in the European Economic Area (EEA). Under the GDPR, you have the following rights regarding your personal information:
Your Rights
Right to Access – You have the right to request copies of your personal information that we hold.
Right to Rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure – You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing – You have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at service@plumbersinorlandpark.com
Data Protection Measures
We have implemented appropriate technical and organizational measures to protect your personal data. These measures are designed to provide a level of security appropriate to the risk of processing your personal data.
Data Retention
We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy and to fulfill our legal obligations. Service records may be retained for warranty and legal compliance purposes.
Transfers Outside the EEA
If your personal information is transferred outside the EEA, we will make sure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission, or other legally accepted transfer mechanisms.
Legal Basis for Processing
We process personal data under the following legal bases:
- Your consent (when applicable)
- To perform a contract with you (providing plumbing services)
- To comply with a legal obligation
- Our legitimate interests, provided that these do not override your rights
By using our website, you acknowledge that you have read this GDPR policy and agree to its terms.
FAIR INFORMATION PRACTICES
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.
In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:
We will notify you via email within 1 business day
We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have enforceable rights against data users and have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM ACT
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions
- Process service orders and send information and updates pertaining to orders
- Send you additional information related to your service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at service@plumbersinorlandpark.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or change our Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PLUMBERS IN ORLAND PARK BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS WEBSITE OR THE INFORMATION CONTAINED THEREIN.
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:
Plumbers in Orland Park
By email: service@plumbersinorlandpark.com